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Privacy Policy

Last updated: August 2026

Who We Are

BookMommyMakeover.com is operated by Scout Theory LLC, an Ohio-registered limited liability company. We operate as a patient coordination and referral service connecting prospective patients with board-certified cosmetic surgeons and accredited medical facilities in Colombia. Our physical operations are based in Medellín, Colombia.

Information We Collect

Information you provide directly: When you submit a quote request form, contact us via email, or message us on WhatsApp, we may collect your name, email address, phone number, location, procedure interest, and any additional details you choose to share about your medical goals or health history.

Automatically collected information: We use Google Analytics 4 (GA4) to collect anonymized usage data including pages visited, time on site, referring source, device type, and approximate geographic region. This data is aggregated and does not personally identify you.

Cookies: This site uses essential cookies for site functionality and Google Analytics cookies for anonymized traffic analysis. We do not use advertising cookies or sell cookie data to third parties.

How We Use Your Information

We use the personal information you provide to respond to your inquiry, connect you with appropriate board-certified surgeons for consultation, coordinate logistics for your potential medical trip, and communicate with you about our services. We may also use your email to send follow-up information related to your specific inquiry.

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We share your information only with the specific medical providers you are being connected with, and only after you have expressed interest in receiving a consultation.

Medical Information Disclaimer

We are a referral and coordination service, not a medical provider. Any health-related information you share with us is used solely for the purpose of connecting you with appropriate surgeons. We are not a covered entity under HIPAA, but we treat all medical information you share with the same confidentiality you would expect from any professional service.

Data Storage and Security

Form submissions are stored securely in Google Workspace (Google Sheets) with access restricted to authorized team members only. WhatsApp and email communications are stored within those respective platforms' security infrastructure. We do not store credit card numbers, Social Security numbers, or other sensitive financial identifiers.

Your Rights

You may request access to, correction of, or deletion of any personal information we hold about you at any time by contacting us at andy@colombiamedical.co. We will respond to all such requests within 30 days.

Third-Party Links

This site contains links to external websites including medical facility sites, our partner network sites (colombiamedical.co and related properties), and third-party services. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies independently.

Changes to This Policy

We may update this privacy policy from time to time. Material changes will be noted with an updated "Last updated" date at the top of this page. Continued use of this site after changes constitutes acceptance of the revised policy.

Contact Us

For privacy-related questions or data requests, contact us at:
Email: andy@colombiamedical.co
WhatsApp: +1 (614) 607-1230
Operated by: Scout Theory LLC, Ohio, USA

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